Cancellation and Refund Policy

  • Please note cancellation charges apply.
  • Upon booking, 50% of the course fee is immediately non-refundable.
  • Bookings which are cancelled less than 1 month prior to the course are 100% non-refundable.
  • In very exceptional cases it may be possible to change the training dates booked, to a later date providing we have a minimum of 1 months notice in writing to request a date change.
  • Cancellation of any course by the company itself will mean full repayment of fees to delegates.
  • We reserve the right to amend or cancel any training date or location. Should this be necessary our staff will contact delegates immediately and arrange an alternative date.
  • We do not accept responsibility for any travel expenses or accommodation costs from delegates.
  • We reserve the right to cancel course bookings or withdraw delegates from the course that we feel to be disruptive, defamatory or impeding of our courses.

Training Course Bookings

  • Payment is required at the time of booking.
  • A certificate will be issued upon completion of the course.
  • Food will be provided by the company, please make us aware of any special dietary needs a week prior to the course so we can fulfil your requirements.
  • Please be aware that any delegates arriving late to the course may not be able to participate in the course or certified.
  • We do not accept any liability for the cost of any travel expenses or hotel/accommodation costs incurred by delegates to attend our courses.
  • Privacy Policy – We do not store credit card details nor do we share customer details with any 3rd parties.


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