Cancellation and Refund Policy

  • Please note cancellation charges apply.
  • Upon booking, 50% of the course fee is immediately non-refundable. Bookings which are cancelled less than 1 month prior to the course are 100% non-refundable.
  • In very exceptional cases it may be possible to change the training dates booked, to a later date providing we have a minimum of 1 months notice in writing to request a date change.
  • Cancellation of any course by the company itself will mean full repayment of fees to delegates. We reserve the right to amend or cancel any training date or location. Should this be necessary our staff will contact delegates immediately and arrange an alternative date. We do not accept responsibility for any travel expenses or accommodation costs from delegates.
  • We reserve the right to cancel course bookings or withdraw delegates from the course that we feel to be disruptive, defamatory or impeding of our courses.

Training Course Bookings

  • Payment is required at the time of booking. Privacy Policy – We do not store credit card details nor do we share customer details with any 3rd parties.
  • A certificate of completion of the course will be issued upon completion.
  • Food will be provided by the company, please make us aware of any special dietary needs a week prior to the course so we can fulfil your requirements.
  • Please be aware that any delegates arriving late to the course may not be able to participate in the course or certified.
  • We do not accept any liability for the cost of any travel expenses or hotel/accommodation costs incurred by delegates to attend our courses.


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